Harrow Law Centre helps housing association tenants demand better conditions from their landlord

Harrow Law Centre’s housing campaigner, Jackson Caines, has been working with tenants of Trident Point, a block managed partly by housing association Metropolitan Thames Valley. With his assistance, the tenants have formed Trident Point Action Group and launched a public campaign exposing the many problems in the block and setting out seven demands.

Trident Point Housing Harrow Wheelchair MS
Trident Point tenants Adam and Sherma (Image: Adam Shaw)

As a result of the campaign, Metropolitan Thames Valley agreed to an online meeting with residents of Trident Point. This meeting, chaired by Jackson, was well attended and gave residents the opportunity to discuss each of their demands in detail with representatives from Metropolitan Thames Valley and management company Y&Y.

Following the meeting, Trident Point residents have seen immediate benefits, including cosmetic improvements to the communal areas of the block and new lights in the bin shed. More complex issues, such as structural damp and heating issues and replacement of the lifts, are to be addressed by Metropolitan Thames Valley in an action plan due in March.

The campaign has been covered by news website MyLondon.

If you live in a badly-managed block and want advice on how to run your own tenant-led campaign, you can contact Jackson at jackson.caines@harrowlawcentre.org.uk.